Android: My News App does not appear to be working properly

Modified on Mon, 17 Jul 2023 at 04:05 PM

If your news app does not seem to be working properly, you may need to try the steps below. 

  1. Uninstall the app from your device 
  2. Power down your device for a minute or two and then power back up
  3. Reinstall the app while on a strong wifi connection 

Additionally, it may also be helpful to try and reboot your wifi network.  If these steps do not seem to work, please send in a support ticket through the app.